Conference Details

Can Effective Communications & Behavioural Economics/Insights help to Improve Outcomes for Members?
February 22, 2017
Can Effective Communications & Behavioural Economics/Insights help to Improve Outcomes for Members?
Delegate Fee:
Free to Trustees and Pension Executives

18.30 - 18.35 Chairman's introduction: Jasbir Holait, Pensions Communication Manager, John Lewis Partnership

Jasbir works as Pension Communication Manager at John Lewis, focussing on making pensions understandable to the majority.  Prior to this, she worked on large scale pension communication projects as well as internal communication projects (that have nothing to do with pensions).  She started out as an actuary, but that was a long time ago and all is forgiven now.

18.35 - 18.50 Presentation: Lee Hollingworth, Partner and Head of DC Consulting, Hymans Robertson

Lee is a Partner and Head of DC Consulting at Hymans Robertson, responsible for the business development, planning and marketing of Hymans Robertson's DC consulting services to clients. Notably, he led the development of their multi award-winning auto-enrolment proposition and has recently focused on creating their Guided Outcomes approach to DC. He also retains some ongoing client engagements and has experience of working with blue chip clients including Asda, Axa Group, M&S and Virgin Money.


18.50 - 19.05 Presentation: Con Keating, Head of Research, Brighton Rock Group

After a long professional career, Con has been a Board member of a number of educational and charitable foundations, and served as a Trustee of several pension schemes. Con has published widely in academic and professional circles, and currently sits on the steering committees of several academic research centres, such as the Systemic Research Centre at the LSE and the Financial Econometrics Research Centre. He is a member of the Societe Universitaire Europeene de Recherches Financieres, Chairman of the Bond Commission of the European Federation of Financial Analysts Societies, and a member of the Labour Partys Shadow Pensions Policy Advisory Group. He serves currently as an advisor on pensions, insurance and capital markets to a number of official institutions, including the ADB, OECD and ASEAN+3.

19.05 - 19.20 Presentation: Darren Laverty, Partner, Secondsight

With over 25 years experience in the financial services and employee benefits industry, Darren has been instrumental in the successful design, implementation and communication of numerous employee benefits and pension schemes.  He is a Master Practitioner of NLP and passionate about finding ways of improving how benefits are communicated and valued by employees.  Darren is also a highly accomplished public speaker and a leading pension and benefits commentator, frequently quoted in the press


19.20 - 19.35 Presentation: Will Sandbrook, Executive Director of Strategy, NEST

Will has served in a variety of roles at NEST over the last 8+ years. He joined the executive team in 2010 and is currently Executive Director of Strategy. He leads NESTs strategic planning activity as well as much of their international engagement and sharing of best practice. His role also encompasses responsibility for the NEST Insight Unit, launched in 2016 to deliver innovative research into the needs of NESTs membership in collaboration with universities, think tanks and corporate partners. Through Wills r ole at NEST he sits on the research committee of the International Centre for Pensions Management. Before coming to NEST, Will was a Senior Policy Analyst in the Department for Work and Pensions, working on various aspects of UK social policy including pension reform and working age benefits. Outside of NEST, he is a Trustee of the charity Victim Support.


The Pension Investment Academy is a division of Specialist Pension Services Ltd.
Registered Address: Northside House, Mount Pleasant, Barnet, Herts, EN4 9EE.
Office Address: Fulling Mill Barn, Fulling Mill Lane, Welwyn, Herts, AL6 9NP
Registered in England & Wales No 2706061